Cancellations
We would like our guests to understand why we require a deposit to secure a booking at Kruger Park Retreat. Having confirmed a booking, we have concluded a contract with you and we hold your accommodation exclusively for you while denying other enquiries the opportunity to occupy these rooms. A cancellation of a booking often means that we are not able to re-let the accommodation again and there is an obvious economic loss to the Lodge. Paying the deposit serves as an incentive for the guest to fulfil his/her obligation under the contract, and while most of our guests are honourable, in our trade we are surprised at the guests who simply do not arrive. We ask that you pay the deposit as soon as possible to secure your booking.

The following refunds of deposit will apply for cancellations:
    Non arrival                    - No Refund
    Less than 1 week notice  - No Refund 
    1-2 weeks notice           - 25% refund
    2-4 weeks notice           - 50% refund 
    4 weeks or more notice   - Subject to a 10% handling fee.